Get insights on the latest trends, industry updates and advice from retail experts in the Talk Shop seminar series! Free to attend as part of your visit to the NZ Gift & Homeware Fairs.

11:00 am - 11:45 am
Sun 1 Mar

The Repeat Business Flywheel: How Design Experience, Story, and Service Compound Over Time

Learn how interior design, experience, story, and service combine to drive repeat business with Laura Heynike, Director of Pocketspace Interiors. You’ll walk away with practical ways to strengthen each part of the flywheel, so customers don’t just visit once — they keep coming back! 
1:00 pm - 1:45 pm
Sun 1 Mar

The New Rules of Selling: What’s Changing in Online Shopping (and Why It Matters for You)

From parcel volumes to purchasing behaviour, the ecommerce landscape is evolving fast. Jimmy Wu from Zappy unpacks real customer data revealing how global economic pressures and the rise of AI are reshaping how consumers buy, and how businesses sell. Discover why sellers are moving off platforms, manufacturers are going direct to consumers, and what the shift in Google search means for future digital strategies.
11:00 am - 11:45 am
Mon 2 Mar

How to use Social Media to Scale Your Business (without Paid Ads)

Join Iyia, Owner of Make it Happen, a business education brand that helps early-stage entrepreneurs start, grow, and scale profitable online businesses. Iyia will share how through practical courses, mentorship, and community, Make it Happen provides the tools, confidence, and strategies to turn ideas into real income and long-term success. Reserve your seat for this session here.
11:00 am - 11:45 am
Tue 3 Mar

Elevate Your Business to the Next Level with a Business Mentor

Join Brooke as she shares why having a Business Mentor can be a game-changer for your business, and how BMNZ’s network of 1,500+ volunteer Business Mentors support SMEs across the country. Learn more about the value of mentoring, from tailored guidance, to helping you grow with more confidence and direction. Wherever you are in your business journey, this is a valuable opportunity to understand how business mentoring works and what’s in it for you.
11:00 am - 11:45 am
Sun 1 Mar

The Repeat Business Flywheel: How Design Experience, Story, and Service Compound Over Time

Learn how interior design, experience, story, and service combine to drive repeat business with Laura Heynike, Director of Pocketspace Interiors. You’ll walk away with practical ways to strengthen each part of the flywheel, so customers don’t just visit once — they keep coming back! 
1:00 pm - 1:45 pm
Sun 1 Mar

The New Rules of Selling: What’s Changing in Online Shopping (and Why It Matters for You)

From parcel volumes to purchasing behaviour, the ecommerce landscape is evolving fast. Jimmy Wu from Zappy unpacks real customer data revealing how global economic pressures and the rise of AI are reshaping how consumers buy, and how businesses sell. Discover why sellers are moving off platforms, manufacturers are going direct to consumers, and what the shift in Google search means for future digital strategies.
11:00 am - 11:45 am
Mon 2 Mar

How to use Social Media to Scale Your Business (without Paid Ads)

Join Iyia, Owner of Make it Happen, a business education brand that helps early-stage entrepreneurs start, grow, and scale profitable online businesses. Iyia will share how through practical courses, mentorship, and community, Make it Happen provides the tools, confidence, and strategies to turn ideas into real income and long-term success. Reserve your seat for this session here.
11:00 am - 11:45 am
Tue 3 Mar

Elevate Your Business to the Next Level with a Business Mentor

Join Brooke as she shares why having a Business Mentor can be a game-changer for your business, and how BMNZ’s network of 1,500+ volunteer Business Mentors support SMEs across the country. Learn more about the value of mentoring, from tailored guidance, to helping you grow with more confidence and direction. Wherever you are in your business journey, this is a valuable opportunity to understand how business mentoring works and what’s in it for you.

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