Get practical advice and industry insights at our free Talk Shop seminars located within The Oasis hall 2.

10:00 am - 11:00 am
Sun 30 Aug

Marketing to the Middle: Why Millennials Are the Retail Opportunity You Keep Missing.

Millennials are now in their 30s and 40s, they have money, they have opinions, and they are actively looking for brands worth spending with. So why are so many retailers still chasing younger traditional audiences and leaving this goldmine untapped? In this practical session, Clive Antony unpacks what millennial shoppers actually respond to and how gift retailers can use smart social media, strong design, and the right product positioning to win them over. You'll leave with a clear picture of where this audience spends their time online, what earns their trust, and how to make your store the obvious choice when it matters most. No theory, no fluff – just honest, practical thinking you can act on before the summer season hits.

11:30 am - 12:30 pm
Sun 30 Aug

How to Keep Selling After the Shop Closes: A Marketing System That Works in the Background

Retailers are brilliant at selling face-to-face - but what happens when the doors close? In this practical session, Loren Tomlinson shares a simple marketing framework that keeps your store generating sales beyond trading hours. You'll learn how social content keeps you visible between visits, email brings customers back through the door, and always-on advertising quietly works in the background so you don't have to. No jargon, no overwhelm - just clear, actionable ideas you can start using straight away.
1:00 pm - 2:00 pm
Sun 30 Aug

From Store to Destination: Why the Humble Retail Store Isn’t Enough Anymore

This session explores how thoughtful store design can transform a retail space into a destination that encourages customers to stay longer, spend more, and keep coming back. Drawing on commercial interior design expertise, Laura will share practical, budget-friendly strategies to refresh your store without undertaking a full refit.Discover how simple changes to layout, lighting, displays, colour, and customer flow can elevate your brand, improve the shopping experience, and increase the perceived value of your products. Learn how great retail experiences win!
10:00 am - 11:00 am
Mon 31 Aug

Visual Merchandising That Works: Design Your Store to Sell

Great displays don’t just look good - they sell. Join design consultant Genevieve Flynn to learn simple, effective visual merchandising techniques that draw customers in, guide them through your store, and increase sales.From layout and zoning to colour and storytelling, you’ll walk away with practical ideas you can implement immediately to refresh your space and boost results.
11:00 am - 12:00 pm
Mon 31 Aug

Staying Ahead: What’s Shaping Retail in 2026

Moderated by Clive Antony of Antony & Mates, this not-to-be-missed session is for anyone looking to stay ahead in retail. Carolyn Young (CEO, Retail NZ), Loren Tomlinson (founder, The Social Collective), and Laura Heynike (Pocket Space Interiors) come together to unpack where the market is heading, the trends reshaping how customers shop, and the practical moves that will help your store grow in 2026 and beyond.

Expect sharp insight, real-world ideas, and a lively conversation between this year's leading retail voices, this is one panel you'll want front-row seats for.

1:00 pm - 2:00 pm
Mon 31 Aug

AI Won’t Replace Your Marketing. It Will Replace the Way You Do It.

Retailers everywhere are trying to work out where AI actually fits into their marketing. In this session, Loren Tomlinson shares the exact ways The Social Collective uses AI day to day, from content creation to ad targeting to customer insights. You'll leave with three tools you can start using this week and a clear view of where AI saves you time without losing your brand's personality.

10:00 am - 11:00 am
Sun 30 Aug

Marketing to the Middle: Why Millennials Are the Retail Opportunity You Keep Missing.

Millennials are now in their 30s and 40s, they have money, they have opinions, and they are actively looking for brands worth spending with. So why are so many retailers still chasing younger traditional audiences and leaving this goldmine untapped? In this practical session, Clive Antony unpacks what millennial shoppers actually respond to and how gift retailers can use smart social media, strong design, and the right product positioning to win them over. You'll leave with a clear picture of where this audience spends their time online, what earns their trust, and how to make your store the obvious choice when it matters most. No theory, no fluff – just honest, practical thinking you can act on before the summer season hits.

11:30 am - 12:30 pm
Sun 30 Aug

How to Keep Selling After the Shop Closes: A Marketing System That Works in the Background

Retailers are brilliant at selling face-to-face - but what happens when the doors close? In this practical session, Loren Tomlinson shares a simple marketing framework that keeps your store generating sales beyond trading hours. You'll learn how social content keeps you visible between visits, email brings customers back through the door, and always-on advertising quietly works in the background so you don't have to. No jargon, no overwhelm - just clear, actionable ideas you can start using straight away.
1:00 pm - 2:00 pm
Sun 30 Aug

From Store to Destination: Why the Humble Retail Store Isn’t Enough Anymore

This session explores how thoughtful store design can transform a retail space into a destination that encourages customers to stay longer, spend more, and keep coming back. Drawing on commercial interior design expertise, Laura will share practical, budget-friendly strategies to refresh your store without undertaking a full refit.Discover how simple changes to layout, lighting, displays, colour, and customer flow can elevate your brand, improve the shopping experience, and increase the perceived value of your products. Learn how great retail experiences win!
10:00 am - 11:00 am
Mon 31 Aug

Visual Merchandising That Works: Design Your Store to Sell

Great displays don’t just look good - they sell. Join design consultant Genevieve Flynn to learn simple, effective visual merchandising techniques that draw customers in, guide them through your store, and increase sales.From layout and zoning to colour and storytelling, you’ll walk away with practical ideas you can implement immediately to refresh your space and boost results.
11:00 am - 12:00 pm
Mon 31 Aug

Staying Ahead: What’s Shaping Retail in 2026

Moderated by Clive Antony of Antony & Mates, this not-to-be-missed session is for anyone looking to stay ahead in retail. Carolyn Young (CEO, Retail NZ), Loren Tomlinson (founder, The Social Collective), and Laura Heynike (Pocket Space Interiors) come together to unpack where the market is heading, the trends reshaping how customers shop, and the practical moves that will help your store grow in 2026 and beyond.

Expect sharp insight, real-world ideas, and a lively conversation between this year's leading retail voices, this is one panel you'll want front-row seats for.

1:00 pm - 2:00 pm
Mon 31 Aug

AI Won’t Replace Your Marketing. It Will Replace the Way You Do It.

Retailers everywhere are trying to work out where AI actually fits into their marketing. In this session, Loren Tomlinson shares the exact ways The Social Collective uses AI day to day, from content creation to ad targeting to customer insights. You'll leave with three tools you can start using this week and a clear view of where AI saves you time without losing your brand's personality.

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